JUNE 10, 2025
#136 Automate Like a Pro: Why AI-Powered Property Management Is the Future of STRs
Let’s talk about the game-changing power of AI-powered property management. If you’re juggling guest messages, double-bookings, and endless operational tasks, I see you—and I know just how overwhelming it can get. But what if there was a way to reclaim your time and your sanity?
In this week’s podcast episode, I sit down with Erika and Lana from Jurny, a cutting-edge platform that’s helping Airbnb hosts and short-term rental managers simplify their business through smart, streamlined automation. We’re talking about the kind of automation that feels less like a robot takeover—and more like finally hiring the dream assistant you’ve always needed.
Meet Jurny: The Smartest Tool in Your STR Toolbox
Jurny isn’t your average tech tool. It’s a full-service, AI-powered property management solution built by hosts, for hosts. This platform is on a mission to help you do less of the grunt work and more of what you love—whether that’s creating unforgettable guest experiences or scaling your portfolio.
Here’s what Jurny can do:
- Automate guest communication while keeping your brand voice
- Manage phone reservations so you’re not always on call
- Optimize listings across Airbnb, Vrbo, and other platforms
- Deliver personalized guest touches that make 5-star reviews easy
If you’ve ever wondered how to scale your short-term rental business without sacrificing your peace of mind, you’ll want to hear their journey.
What Makes This Platform Different?
There are a lot of “automated” tools out there—but Jurny goes beyond automation. It combines AI smarts with a deep understanding of the short-term rental industry to give hosts a platform that actually works the way they need it to.
- It’s intuitive.
- It’s brand-forward.
- And it’s designed to help you thrive—not just survive.
Ready to Automate Like a Pro?
If you’ve been feeling like your short-term rental is running you—instead of the other way around—this episode is your lifeline.
Hit play and learn how AI-powered property management can eliminate overwhelm, restore your passion for hosting, and create the breathing room you’ve been craving.
HIGHLIGHTS AND KEY POINTS:
[00:01] A short introduction about our guests Erika and Lana of Jurny, a vacation rental property management platform
[06:00] What is Jurney, and how it helps short-term rental hosts and property managers simplify operations and reclaim their time
[12:15] How Jurney’s AI-driven communication system, Nia, supports hosts while preserving brand tone and guest trust
[19:34] How hosts can stay in control of guest messaging with Jurney’s AI, using assisted mode and feedback loops
[21:20] How hosts are using Jurney’s network of AI agents to streamline operations, improve guest service, and optimize performance
[24:34] Jurney’s approach to integration streamlines platform connectivity for property managers
[27:23] How Jurney’s use of digital welcome guides enhances the guest experience through its integrated app
[29:26] Jurney’s upcoming features and community focus aim to empower hosts through smarter automation
[32:43] Erika and Lana’s favorite aspects of working at Jurney
[36:35] The lightning round
Golden Nuggets:
- “I love communities. The power of your community is so incredible, and not only to provide support, but to get your finger on the pulse of what other hosts are doing in other locations, whether it’s across the state, across the country, or around the globe. It’s tremendously helpful to learn from, from other hosts.”
- “Yes, we work with AI and yes, we work with technology, but there are humans behind all this technology. And we are people that are looking for ways on how to improve human life, not replace something that a robot can do better.”
- “Listen to your gut, we are women, right? I think we have a very well developed sense of our intuition. So listen to it, if you have something in you telling you that that’s the right move, you’ve got to pull the trigger. Just do it. Don’t hesitate, don’t think twice. Just do it.”
Let’s Connect!
Website: www.jurney.com
Facebook: https://www.facebook.com/jurnyinc/
LinkedIn: https://www.linkedin.com/company/jurny
Twitter/X: https://twitter.com/jurnyinc
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Thanks again, sister – and cheers to your STR success!
