AUGUST 20, 2024
#94: From Chaos to Control: Preventing Unauthorized Parties in Your Airbnb with Michelle Gilbert
I had an eye-opening conversation with one of my incredible coaching students, Michelle Gilbert, who faced every Airbnb and short-term rental host’s worst nightmare: a party gone completely off the rails at her rental property. The aftermath was pure chaos, but Michelle came out of it with some hard-earned lessons that every property owner needs to hear.
Now, Michelle and I aren’t here to scare you. We’re here to share her story so you can learn from her experience and avoid finding yourself in a similar situation. We’re breaking down the key takeaways from her ordeal—insights that every Airbnb host and short-term rental owner should keep in their toolkit.
Here’s what you’ll discover from Michelle’s story:
- The red flags Michelle missed that led to the party disaster.
- Essential warning signs every property owner should be aware of to prevent trouble before it starts.
- Immediate steps you should take if things start to go wrong at your property.
- Effective strategies to enhance your property’s security and improve your guest screening processes.
- Priceless lessons to ensure this kind of chaos *never* happens at your Airbnb or short-term rental.
Whether you’re a seasoned Airbnb host or just dipping your toes into the short-term rental market, Michelle’s experience is packed with critical insights to help you protect your investments. Her journey is a powerful reminder of why it’s so important to be proactive, stay vigilant, and have a rock-solid plan in place.
So, grab a cup of coffee and take a few minutes to dive into this podcast. By the end, you’ll walk away with practical knowledge and actionable tips to keep your property safe from unexpected disasters.
Highlights and Key Points:
[04:49] A short introduction about our guest Michelle Gilbert
[06:24] Michelle’s journey how she got inspired and secured her first vacation rental property within 30 days
[10:32] Michelle shares her experience about an unauthorized, destructive party
[18:02] Recognizing warning signs and implementing more strict security measures
[24:45] Why having a direct line of communication with HOA and local security teams is important
[28:44] Michelle’s significant steps to protect her properties after experiencing a severe party-related incident
[35:53] How Michelle applied her newfound knowledge to handle a second party incident with greater efficiency
[41:48] Proactive strategies and advice from Michelle for managing party risks in short-term rentals
[43:22] The lightning round
Golden Nuggets
- “As the leader of a team, it’s really important that your folks know that you have their back, and you are proactive in helping mitigate challenges and remove roadblocks for them.”
- “I cannot let that stop me on my mission to success to keep you know, getting more properties. I feel like I’ve grown as a person.”
- “Every week, look at your books, look at your look at what’s going on, and track those expenses. And just be on top of where your money’s coming in, where your money is coming out, and know that intimately.”
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